My Oracle Support Banner

Cloned Object Manager inaccessible (Doc ID 952929.1)

Last updated on JANUARY 25, 2020

Applies to:

Siebel CRM - Version 5.0.0.2 Finance and later
Information in this document applies to any platform.
Server busy error with custom OM - XXXXXXObjMgr_enu
Keywords: SERVER BUSY ERROR

Symptoms


When try get the Siebel login by using custom component - customer Object Manager - XXXXXXObjMgr_enu via

http://<web server hostname>/xxxxxx_enu

results in the following error message:

The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[23:24:13]

In OM logs, these errors were found

Could not find 'Application' named 'Custom Application Name'. This object is inactive or nonexistent.

...

 2009-10-11 23:07:37 Login failed for Login name : xxxxxxxx
 2009-10-11 23:07:39 (ctxtmgr.cpp (4504)) SBL-SVC-00208: Please login first

In SWSE logs, these errors where found

2009-10-11 22:53:16 ( (0) err=4653071 sys=0) SBL-SCB-00015: The component is down or not available on this server

2009-10-11 22:56:21 (smconn.cpp (283) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server xxxxxxxxxx. No component is listening on port 2321.

 2009-10-11 22:56:21 (ssmsismgr.cpp (773) err=3670019 sys=0) SBL-SSM-00003: Error opening SISNAPI connection.
 2009-10-11 22:56:21 (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
 2009-10-11 22:56:21 (smconn.cpp (283) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server xxxxxxxxxx. No component is listening on port 2321.

Changes

Created custom Object manager 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.