Cloned Object Manager inaccessible (Doc ID 952929.1)

Last updated on APRIL 10, 2017

Applies to:

Siebel CRM - Version 5.0.0.2 Finance and later
Information in this document applies to any platform.
Server busy error with custom OM -ACSWMTObjMgr_enu
Keywords: SERVER BUSY ERROR

Symptoms


When try get the Siebel login by using custom component - customer Object Manager - ACSWMTObjMgr_enu via

http://<web server hostname>/acswmt_enu

results in the following error message:

The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[23:24:13]

In OM logs, these errors were found

Could not find 'Application' named 'Custom Application Name'. This object is inactive or nonexistent.

...

 2009-10-11 23:07:37 Login failed for Login name : anonemp
 2009-10-11 23:07:39 (ctxtmgr.cpp (4504)) SBL-SVC-00208: Please login first

In SWSE logs, these errors where found

2009-10-11 22:53:16 ( (0) err=4653071 sys=0) SBL-SCB-00015: The component is down or not available on this server

2009-10-11 22:56:21 (smconn.cpp (283) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server hcmblysun004a. No component is listening on port 2321.

 2009-10-11 22:56:21 (ssmsismgr.cpp (773) err=3670019 sys=0) SBL-SSM-00003: Error opening SISNAPI connection.
 2009-10-11 22:56:21 (ssmsismgr.cpp (1761) err=3670022 sys=0) SBL-SSM-00006: Error while sending message to server.
 2009-10-11 22:56:21 (smconn.cpp (283) err=1180866 sys=2321) SBL-NET-01218: The connection was refused by server hcmblysun004a. No component is listening on port 2321.

Changes

Created custom Object manager -ACSWMTObjMgr_enu

Cause

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