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Applet Search Spec on Calculated Field is Not Working (Doc ID 953875.1)

Last updated on AUGUST 05, 2020

Applies to:

Siebel Tools - Version 8.1.1 [21112] and later
Information in this document applies to any platform.
""CHECKED FOR RELEVANCE ON 02-August-2018""

Symptoms

Two calculated fields in Contact BC were created to determine if a contact has at least one activity. The configurations are as below

Name: gCRM New Calc
Calculated Value: gCRM New Calc
Type: DTYPE_INTEGER

Name: gCRM New
Calculated Value: IIF ([gCRM New Calc] < 1,'Y', 'N')
Type: DTYPE_BOOL

The calculated field “gCRM New” is displayed in Home Page applet “Contact List Applet (WCC Home)” and the values are getting displayed as expected.

The problem is, the applet “Contact List Applet (WCC Home)” has a search spec
[gCRM New] = 'Y' to display only new contacts. But the search spec is not working.

The issue can be reproduced at will with the following steps:
1. Create two fields in the Contact BC

Name: gCRM New Calc
Calculated Value: gCRM New Calc
Type: DTYPE_INTEGER

Name: gCRM New
Calculated Value: IIF ([gCRM New Calc] < 1,'Y', 'N')
Type: DTYPE_BOOL

2. In Contact List Applet (WCC Home) applet, set a search spec:
[gCRM New] = 'Y'

3. Recompile the srf file

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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