Crash of Loyalty Real Time Engine While Processing Buckets (Doc ID 954943.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version 8.1 [21039] to 8.1.1.1 SIA [21211] [Release V8]
Information in this document applies to any platform.
Checked for relevance 03/12/2012.


Symptoms

While processing buckets using the Loyalty Real Time Engine, in 8.1.1 version, the following error is generated:

[1] Error invoking service 'LOY Processing Engine', method 'SubmitObjectForProcessing' at step 'Invoke Submit Object'.(SBL-BPR-00162)
[2] Process LoyEngineRealtime on Siebel Server siebel terminated.

Cause

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