SBLSRVR_STATE = "Handshake failed" and SBL-GEN-00000 and SBL-NET-01201 (Doc ID 965083.1)

Last updated on APRIL 10, 2017

Applies to:

Siebel CRM - Version 8.1.1 [21112] to 8.1.1 [21112] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 10-04-2017***

Symptoms

Customer reported the following:

 

SBLSRVR_STATE = "Handshake failed"

In our new Siebel TEST environment, 2 Application Servers failing with Handshake failed error.

This is newly built Siebel environment, we have multiple servers
Ntsydasu304 - gateway and app server
Ntsydasu303 - App Server
Ntsydasu1186 - App Server
Ntsydwbu117 - Web Server

The Siebel gateway is up and running, all the application servers are started. But 2 application servers Ntsydasu304 and Ntsydasu1186 are failing with handshake Failed error

Cause

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