Getting SBL-DAT-00500 Error Message When Hitting Customize As Projected Asset Cache Returning Too Many Assets

(Doc ID 965761.1)

Last updated on NOVEMBER 15, 2017

Applies to:

Siebel CRM - Version 8.0.0.5 SIA [20420] and later
Information in this document applies to any platform.
***checked for validation on 15-DEC-2014***

Symptoms


When there are many orders associated to the same Account Id the following error message is displayed when hitting Customize from Order Line Items applet:

[1] Error invoking service 'Cfg Web UI Service Loader', method 'LoadCfgUIService' at step 'Go to UI'.(SBL-BPR-00162)
[2] Error invoking service 'VORD Projected Asset Cache', method 'Initialize' at step 'Initialize Projected Asset'.(SBL-BPR-00162)
[3] There were more rows than could be returned. Please refine your query to bring back fewer rows(SBL-DAT-00500)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms