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OM Crashes on Large Number of GetWebImage calls - CSSSWELoginMgr::GetWebImageData() (Doc ID 973610.1)

Last updated on OCTOBER 11, 2021

Applies to:

Siebel Call Center - Version SIA [19221] to 16.19 [IP2016] [Release V7 to V16]
Information in this document applies to any platform.


Customer was encountering crashes, they happened every Monday when the Siebel Web Server and Siebel Server are bounced.
Below is the call stack related to the crashes:



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