eConfigurator Error SBL-CFG-00156/SBL-ORD-00116 When Clicking Done Button in Configurator User Interface
(Doc ID 975923.1)
Last updated on APRIL 04, 2025
Applies to:
Siebel Configurator - Version 8.1.1 [21112] to 8.1.1.1 SIA [21211] [Release V8]Information in this document applies to any platform.
Symptoms
Users experienced the following error intermittently when saving a changed product configuration for an offer. This is executed by clicking on button 'Done' in the eConfigurator UI.
ObjMgrBusServiceLog Error 1 000005da4a270e9c:0 2009-06-04 18:18:04 (cxobjinstsvc.cpp (7484)) SBL-CFG-00156: Complex object instance is not loaded.
Another error can often be found in the logfile.
...Begin: Business Service 'SIS OM PMT Service' invoke method: 'Reconfigure Callback' at fb6dd60
...(pmtcfg.cpp (665)) SBL-ORD-00116: Cannot load active Business Component
Please note: Error in UI does not need to be identical with error in the logfile/s. Please check logfiles for correct error messages.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |