eConfigurator Error SBL-CFG-00156/SBL-ORD-00116 When Clicking Done Button in Configurator User Interface
Last updated on APRIL 30, 2018
Applies to:Siebel Configurator - Version 8.1.1 SIA  to 126.96.36.199 SIA  [Release V8]
Information in this document applies to any platform.
Checked for relevance 15/07/2014
Users experienced the following error intermittently when saving a changed product configuration for an offer. This is executed by clicking on button 'Done' in the eConfigurator UI.
ObjMgrBusServiceLog Error 1 000005da4a270e9c:0 2009-06-04 18:18:04 (cxobjinstsvc.cpp (7484)) SBL-CFG-00156: Complex object instance is not loaded.
Another error can often be found in the logfile.
...Begin: Business Service 'SIS OM PMT Service' invoke method: 'Reconfigure Callback' at fb6dd60
...(pmtcfg.cpp (665)) SBL-ORD-00116: Cannot load active Business Component
Please note: Error in UI does not need to be identical with error in the logfile/s. Please check logfiles for correct error messages.
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