What can cause an 'HTTP 500 Internal Server Error' when accessing the BIP 8 Roles and Permissions tab after enabling the Siebel Security Model ?

(Doc ID 977401.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Reports - Version 8.1.1.1 SIA [21211] and later
z*OBSOLETE: Microsoft Windows Server 2003
IIS 6.0

***Checked for relevance on 23-May-2014***


Symptoms

After configuring Siebel Security Model, message is received when clicking Security Configuration > Roles & Permissions in BI Publisher Server:

500 Internal Server Error
Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response.



We can also see the error in BI Publisher session:

(401)Unauthorized
at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.siebel.apps.shared.xmlp.security.BIPSiebelSecurityWSPortStub.authenticate(BIPSiebelSecurityWSPortStub.java:298)
at oracle.apps.xdo.security.SiebelValidator.validate(SiebelValidator.java:124)
at oracle.apps.xdo.servlet.security.SecurityManagerImpl.getSiebelPrincipal(SecurityManagerImpl.java:1366)
at oracle.apps.xdo.servlet.security.SecurityManagerImpl.getPrincipal(SecurityManagerImpl.java:348)
at _login._jspService(_login.java:281)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:453)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:591)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:515)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.xdo.servlet.security.SecurityFilter.doFilter(SecurityFilter.java:197)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:216)
at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:117)
at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:110)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)

HTTP Error 401.2 - Unauthorized
You are not authorized to view this page due to invalid authentication headers.



Cause

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