My Oracle Support Banner

What can cause an 'HTTP 500 Internal Server Error' when accessing the BIP 8 Roles and Permissions tab after enabling the Siebel Security Model ? (Doc ID 977401.1)

Last updated on NOVEMBER 28, 2017

Applies to:

Siebel Reports - Version 8.1.1.1 SIA [21211] and later
z*OBSOLETE: Microsoft Windows Server 2003
IIS 6.0

***Checked for relevance on 23-May-2014***


Symptoms

After configuring Siebel Security Model, message is received when clicking Security Configuration > Roles & Permissions in BI Publisher Server:

500 Internal Server Error
Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response.



We can also see the error in BI Publisher session:

(401)Unauthorized
at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744)
at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144)
at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
at org.apache.axis.client.Call.invoke(Call.java:2767)
at org.apache.axis.client.Call.invoke(Call.java:2443)
at org.apache.axis.client.Call.invoke(Call.java:2366)
at org.apache.axis.client.Call.invoke(Call.java:1812)
at com.siebel.apps.shared.xmlp.security.BIPSiebelSecurityWSPortStub.authenticate(BIPSiebelSecurityWSPortStub.java:298)
at oracle.apps.xdo.security.SiebelValidator.validate(SiebelValidator.java:124)
at oracle.apps.xdo.servlet.security.SecurityManagerImpl.getSiebelPrincipal(SecurityManagerImpl.java:1366)
at oracle.apps.xdo.servlet.security.SecurityManagerImpl.getPrincipal(SecurityManagerImpl.java:348)
at _login._jspService(_login.java:281)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:453)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:591)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:515)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind.server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at oracle.apps.xdo.servlet.security.SecurityFilter.doFilter(SecurityFilter.java:197)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:621)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:368)
at com.evermind.server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:866)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:448)
at com.evermind.server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:216)
at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:117)
at com.evermind.server.http.HttpRequestHandler.run(HttpRequestHandler.java:110)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:595)

HTTP Error 401.2 - Unauthorized
You are not authorized to view this page due to invalid authentication headers.



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.