Workflow Policy Hangs (Doc ID 977441.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Workflow - Version 7.8 [19021] and later
Information in this document applies to any platform.

Symptoms

The WorkMon processes the records very slowly.

There are millions of records in the S_ESCL_REQ and S_ESCL_STATE. The customer has tried to manipulate the Sleep Time and Requests per iteration parameters but this has not helped.

Cause

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