RUNNING KEY DATABASE MANAGER Error SBL-SEC-10018

(Doc ID 979046.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Siebel CRM - Version 7.8.2.5 SIA [19227] to 8.2.2 SIA[22320] [Release V7 to V8]
Information in this document applies to any platform.

Symptoms


On : 7.8.2.5 SIA [19227] version, Security / Authentication

When attempting to run keydbmgr utility
the following errors occur:

ERROR
-----------------------
SBL-SEC-10001: An internal error has occurred within the authentication subsystem for siebel application
SBL-SEC-10018: A Siebel local database error has occurred possibly the database name is invalid.
SBL-DAT-00522: Unable to start the database server.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. run keydbmgr utility using the following command:
keydbmgr /u sadmin /p sadmin /l enu /c E:\sea78\siebsrvr\BIN\enu\fins.cfg
2. In fins.cfg you should have:
[Siebel]
...
DataSource = $(DefaultDataSource)
...
[DBSecAdpt]
SecAdptDllName = sscfsadb
DataSourceName = Local


BUSINESS IMPACT
-----------------------

Due to this issue, users cannot implement data encryption.

Cause

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