EAI JMS Transport Leaves Zero Session Connections in TIBCO. Connections Are Not Closed. JMS Connection Leaking. (Doc ID 983912.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel CRM - Version 7.7.1 [18306] and later
Information in this document applies to any platform.

Symptoms

Statement of what the issue is

Log in to Call Center and go to Site Map -> Administration - business Services -> Simulator.
Simulate EAI JMS Transport Send.
Go to Tibco Admin and run the command : show connections user=anonymous
it will show one connection with zero sessions.
log off from siebel thin client.
Log back in.. simulate EAI JMS Transport again and re-check the connections for anonymous.. there are 2 now.
repeat.. every time you log off and back in and run the transport.. a new connection is created and never terminated.
Connections are leaking.

Cause

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