SBL-RPT-50524 error occurs when clicking the custom report on the Mobile Client

(Doc ID 986254.1)

Last updated on JULY 10, 2017

Applies to:

Siebel CRM - Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.
CHECKED FOR RELEVANCE ON 31-JAN-2013

Symptoms

When clicking the custom report from the reports menu on the Mobile Client, message is displayed: "BI Publisher engine failed to generate report (SBL-RPT-50524)".

siebel.log shows following errors:
XMLPReportLog XMLPReportError 1 000000024b180b84:0 2009-12-04 10:29:53 Error in generating xsl file C:\Siebel\81\Client_1/xmlp/templates/QuoteHeader.xsl in the XMLP Engine

ObjMgrBusServiceLog Error 1 000000024b180b84:0 2009-12-04 10:29:53 (xmlpadaptersvc.cpp (518)) SBL-RPT-50524: BI Publisher engine failed to generate report.

XMLPReportLog XMLPReportError 1 000000024b180b84:0 2009-12-04 11:40:13 Report Output file C:\Siebel\81\Client_1/xmlp/reports/Quote_1J-C2.PDF is having zero bytes.

Cause

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