Inbound web service call fails with "Invalid external service source 'WebService'."
(Doc ID 988052.1)
Last updated on MARCH 23, 2021
Applies to:
Siebel CRM - Version 8.0 SIA [20405] and laterInformation in this document applies to any platform.
Symptoms
Environment:
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Product: Siebel CRM
Version: 8.1.1 SIA [21111]
OS platform: IBM AIX on POWER Systems (64-bit)
DB platform: Oracle Server - Enterprise Edition
Statement of Issue:
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The standard inbound web service Account has been activated. When it is called from SoapUI the call fails with an error. The same web service can be called correctly in another environment.
Error:
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Invalid external service source 'WebService'. Check the server configuration or the request.(SBL-UIF-00243)
Cause
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In this Document
Symptoms |
Cause |
Solution |