My Oracle Support Banner

Inbound web service call fails with "Invalid external service source 'WebService'." (Doc ID 988052.1)

Last updated on MARCH 23, 2021

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.


Product: Siebel CRM
Version: 8.1.1 SIA [21111]
OS platform: IBM AIX on POWER Systems (64-bit)
DB platform: Oracle Server - Enterprise Edition

Statement of Issue:
The standard inbound web service Account has been activated. When it is called from SoapUI the call fails with an error. The same web service can be called correctly in another environment.

Invalid external service source 'WebService'. Check the server configuration or the request.(SBL-UIF-00243)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.