Sun Fire[TM] V480, V490, V880 and V890 system with RoHS RSC, part number 501-7314, emits "Unrecognized SC type, assuming 5016767" or give error "unable to find RSC serial device" while doing flashupgrade (Doc ID 1002463.1)

Last updated on MARCH 29, 2017

Applies to:

Sun Fire V480 Server - Version All Versions and later
Sun Fire V490 Server - Version All Versions and later
Sun Fire V880 Server - Version All Versions and later
Sun Fire V890 Server - Version All Versions and later
Sun Fire V880z Visualization Server - Version All Versions and later
All Platforms

Symptoms



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Sun Fire[TM] V490 and V890 systems with a certain Remote System Control Board (RSC) installed and running RSC Software Version 2.2.3, will see messages on the RSC's serial or network console ports that are likely to cause concern or confusion.

The following two examples show the messages seen -

Example 1:
The following message can be seen either when the RSC is rebooted or when the platform is powered on:

OCT 24 12:05:18 argualas: 00060003: "RSC System booted."
OCT 24 12:05:18 argualas: 00070001: "Unrecognized SC type, assuming 5016767"



Note:
It is not seen during a host reset:

OCT 24 12:42:34 argualas: 00060004: "RSC Request to Reset Host."
OCT 24 12:42:34 argualas: 00040002: "Host System has Reset"
OCT 24 12:42:36 argualas: 0004000b: "Host System has read and cleared bootmode."



Example 2:
The following failure message can been seen when performing an RSC Software update to Software version 2.2.3.

This is using the RSC software command, rsc-config, to perform the Software update:


This script will now update RSC, continue? (y|n): y
Updating flash, this takes a few minutes
........................................
........................................
........................................
........................................
........................................
........................................
........................................
...........................
Download completed successfully

RSC resetting (60 seconds): DONE

ERROR: unable to find RSC serial device

********************************
SETUP SCRIPT FAILED!
********************************

Please re-run the install script. Make sure you check all
inputs to make sure they are valid.

Changes

These messages are specific to the Reduction of Hazardous Substances (RoHS) RSC Board, part number 501-7314., and the presence of RSC Software Version 2.2.3

Cause

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