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SL500 - Robot Fails to Initialize During Installation (Doc ID 1002751.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

Sun StorageTek SL500 Modular Library System - Version Not Applicable and later
All Platforms


SL500 robot fails to initialize during installation.
There is no fault/service led lit up . The inventory fails to happen or freezes in between without robotic arm movement. This has been noticed in a couple of customer site. Firmware level : The issue has been noticed in different release of firmware (1048, 1070) and hence not specific to any revision of code.




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