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How to gather information at the OK prompt (Doc ID 1003108.1)

Last updated on JULY 06, 2023

Applies to:

Solaris Operating System - Version 8 and later
All Platforms

Goal

This document will outline the steps to follow should you find a system at the ok prompt. This document only attempts to provide guidelines for how to gather more information, it does not intend to teach the reader how to interpret the data. A call should be placed to the Customer Care Center to interpret the results.
Occasionally, systems can be found at the 'ok' prompt unexpectedly. Most of the time we just have customers type sync at the ok prompt to gather a corefile and boot the system. There are many other things that can be done at the ok prompt to gather more information. Occasionally the sync command will not be able to generate a corefile for various reasons.

Solution

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