Sun Fire [TM] SF3800/SF4800/SF4810/SF6800 - E4900/E6900 - V1280/E2900 - Netra 1280/1290 : Troubleshooting errors on I/O devices (Disk drives, DVD, Tapes)
(Doc ID 1004271.1)
Last updated on NOVEMBER 24, 2020
Applies to:Sun Fire 4810 Server - Version Not Applicable to Not Applicable [Release N/A]
Sun Fire 6800 Server - Version Not Applicable and later
Sun Fire E2900 Server - Version Not Applicable and later
Sun Fire E6900 Server - Version Not Applicable and later
Sun Netra 1290 Server - Version Not Applicable and later
This document covers situations where certain I/O devices might be suspected to be defective.
Specifically, this document addresses how to troubleshoot device errors affecting Hard Disk Drives (HDDs), DVDs, or Tape Drives on Sun Fire [TM] 3800, 4800, 4810, E4900, 6800, E6900 and Sun Fire [TM] v1280, E2900, and Netra [TM] 1280, 1290 systems. This document does not address a situation where a device is considered to be "missing" or has "disappeared".
- To troubleshoot a "missing" device, see <Document:1005522.1> Troubleshooting a "missing" Hard Disk Drive (HDD) on Sun Fire [TM] Serengeti or LightWeight8 systems
- One might describe the situation by saying "I have a bad I/O device or devices" or "I'm getting I/O device errors" or "I'm getting I/O errors".
- Iostat may report excessive hard or soft errors on disks, dvds, or tape drives.
- There may be numerous messages in /var/adm/messages in the domain reflecting read or write errors, scsi transport errors, or similar.
- In some cases, the errors or problems could prevent a domain from booting.
- It's possible the problems could affect the whole controller or device path or multiple controllers or device paths.
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