9310 - Library to Drive Communication Errors "NO DRIVE INSTALLED AT THIS ADDRESS"

(Doc ID 1004389.1)

Last updated on AUGUST 30, 2017

Applies to:

Sun StorageTek 9310 Automated Cartridge System - Version Not Applicable and later
All Platforms

Symptoms

9310 Automated Cartridge System, Library to Drive Communication Errors "NO DRIVE INSTALLED AT THIS ADDRESS"

Error Description:
9311 to 9x40 communication errors have been reported in the field. The LMU will post an error "NO DRIVE INSTALLED AT THIS ADDRESS" but a drive is known to be installed at this address.
The 9x40 drives have a higher exchange rate and greater number of drives in a cabinet resulting in a heavier library to drive communication traffic on the TTI interface.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms