Sun Fire[TM] 3800, 48x0, 6800, E2900, E4900, E6900, v1280 or Netra[TM] 1280, or 1290: Resetting a component's CHS status using setchs
(Doc ID 1004879.1)
Last updated on JUNE 06, 2017
Applies to:Sun Netra 1290 Server - Version All Versions and later
Sun Fire 3800 Server - Version All Versions and later
Sun Fire 4810 Server - Version All Versions and later
Sun Fire V1280 Server - Version All Versions and later
Sun Fire 6800 Server - Version All Versions and later
This document describes how to re-enable a component that has been marked Faulty or Suspect by Component Health Status (CHS). This document is relevant to the Sun Fire[TM] 3800, 4800, 4810, 6800, E2900, E4900, E6900, v1280 or Netra[TM] 1280, 1290 systems.
The System Controller (SC) or lom command showchs might report Faulty or Suspect component(s) similar to the following example:
Important Notes: Disabled hardware should be investigated by Support Services prior to resetting any CHS status for any component(s).
- Failure to investigate why component(s) were marked Suspect or Faulty prior to resetting their status could leave the system exposed to future outages.
- You are strongly encouraged to open a service request and have Support Services examine the appropriate data to validate if the component(s) status should be reset or if hardware needs to be replaced.
- See Document 1019144.1 for details of what data is needed to diagnose this fault.
Please note that it is fairly common to have to reset component(s) status following service actions (hardware replacement). This is especially true in the case of CPU or Memory errors where a CPU and it's entire collection of associated Memory DIMMs be marked Suspect.
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