StorEdge[TM] 3510FC Array Controller LED Amber,"show fru" Missing FRUs (Doc ID 1004958.1)

Last updated on NOVEMBER 12, 2015

Applies to:

Sun Storage 3510 FC Array - Version Not Applicable and later
All Platforms

Symptoms

Sun[TM] StorEdge 3510 FC array controller LED was abnormally flashing in the following order:
  Green flashes --> Amber flashes --> Off --> Green flashes --> Amber flashes

Using the CLI command to check " sccli > show fru " reported:

-------------------------------------------------------------

4 FRUs found in chassis SN#003455 at ch 2 id 12
Name: FC_CHASSIS_BKPLN
Description: SE3510 FC Chassis/backplane
Part Number: 370-5535
Serial Number: 003455
...
Name: AC_POWER_SUPPLY
Description: SE3310/SE3510 AC PWR SUPPLY w/FAN
Part Number: 370-5398
Serial Number: 021525
...
Name: AC_POWER_SUPPLY
Description: SE3310/SE3510 AC PWR SUPPLY w/FAN
Part Number: 370-5398
Serial Number: 021550
...
Name: FC_JBOD_IOM
Description: SE3510 I/O w/SES JBOD FC 2U
Part Number: 370-5538
Serial Number: 004014
...

It seems that system could not get following TWO FRUs statuses:

Name: FC_RAID_IOM
Description: SE3510 I/O w/SES + RAID Cont 1GB
Part Number: 370-5537

Name: BATTERY_BOARD
Description: SE3510 Hot Swap Battery Module
Part Number: 370-5545

----------------------------------------------------------------

Array configurations are:

Firmware: 327R
Single controller: Controller P/N: 370-5537-02


The system administrator complains that I/O performance is not as good as they expected.


Re-seating or resetting the controller did not fix the symptoms described as above.

Cause

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