Sun StorageTek[TM] Common Array Manager: Array Firmware Upgrade Errors with "Could not make connection to the controller" (Doc ID 1005371.1)

Last updated on JULY 17, 2015

Applies to:

Sun Storage Flexline 380 Array - Version Not Applicable and later
Sun Storage Flexline 280 Array - Version Not Applicable and later
Sun Storage Common Array Manager (CAM) - Version 5.0 and later
Sun Storage 6180 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 6580 Array - Version Not Applicable to Not Applicable [Release N/A]
All Platforms
***Checked for relevance on 10-May-2011***


Symptoms

After clicking the finish button in Upgrade Array Firmware wizard as a final confirmation, the progress bar appears, then the following status is displayed and upgrade fails:

Error upgrading firmware. Check the following error message and array alarm page for possible problems.
- Could not make connection to the controller. One of the controllers is not reachable.
Check network and password.

Cause

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