Sun StorageTek[TM] 5000 Series NAS: How to Collect data for troubleshooting

(Doc ID 1005474.1)

Last updated on NOVEMBER 25, 2015

Applies to:

Sun Storage 5320 NAS Appliance - Version All Versions and later
Sun Storage 5310 NAS Appliance - Version All Versions and later
Sun Storage 5310 NAS Gateway System - Version All Versions and later
Sun Storage 5210 NAS Appliance - Version All Versions and later
Sun Storage 5220 NAS Appliance - Version All Versions and later
All Platforms

Goal

 

The purpose of this document is to list the data that should be collected when a Sun StorageTek[TM] NAS case is received.

Data collected as outlined below will help in better understanding and troubleshooting the problem, which in turn can expedite the resolution of the issue.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms