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Sun Fire[TM] 3800/4800/4810/6800/E2900/E4900/E6900 & Netra[TM] 1280/1290: Troubleshooting Level 2 Check Errors (L2CheckError) (Doc ID 1005476.1)

Last updated on SEPTEMBER 18, 2019

Applies to:

Sun Fire E2900 Server - Version All Versions and later
Sun Fire E4900 Server - Version All Versions and later
Sun Fire E6900 Server - Version All Versions and later
Sun Netra 1280 Server - Version All Versions and later
Sun Fire 4800 Server - Version All Versions and later
All Platforms

Purpose

Description

This document provides the steps required to be followed to troubleshoot Level 2 Check Error events (L2CheckErrors) on Sun Fire[TM] Midrange servers.

Symptoms:

System Type and Configuration:

Notes: The system configuration includes at least System Controller Application (ScApp) 5.15.x. A device called a Repeater (RP) will be implicated by an L2CheckError event.  An RP is a type of board on all systems except for Sun Fire[TM] 3800 where the RPs are located on the system's Backplane/Centerplane.

Assumption:
This document assumes the event encountered is not a repeat event. Collect data as outlined in Step 5 below if this is a repeat event, and let the Sun Support Services engineer perform analysis.



Sun Shared Shell


If you require assistance in collecting the data recommended in this article or require help in diagnosing a system issue, there is a collaborative service tool called Sun Shared Shell which allows Sun Service engineers to remotely view and diagnose customer's systems. Consider using this option to reduce the problem resolution time.

Troubleshooting Steps

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