Sun Fire [TM] SF3800/SF4800/SF4810/SF6800 - E4900/E6900 - V1280/E2900 - Netra 1280/1290 : Troubleshooting a "missing" Hard Disk Drive (HDD)
(Doc ID 1005522.1)
Last updated on JULY 17, 2019
Applies to:Sun Fire 4810 Server - Version Not Applicable and later
Sun Fire E2900 Server - Version Not Applicable and later
Sun Fire E6900 Server - Version Not Applicable and later
Sun Netra 1290 Server - Version Not Applicable and later
Sun Fire V1280 Server - Version Not Applicable and later
This document covers situations where a Hard Disk Drive (HDD) seems to have disappeared, is reported as unknown, failed, or is otherwise absent from the configuration for whatever reason.
- Specifically, this document addresses how to troubleshoot a "missing" Hard Disk Drive (HDD) on Sun Fire [TM] 3800, 4800, 4810, E4900, 6800, E6900 and Sun Fire [TM] v1280, E2900, and Netra [TM] 1280, 1290 systems. This document does not address a situation where I/O devices (Disk drives, DVD-ROMs, or Tape Drives) are in error.
- To troubleshoot I/O errors, see <Document:1004271.1> Troubleshooting errors on I/O devices (Disk drives, DVD, Tapes) in a Sun Fire [TM] Serengeti or LightWeight8 systems.
- One might describe the situation by saying "I have a bad disk drive" or "I'm missing my hard drive".
- Format may report a disk as "Drive type unknown".
- It could be described that "probe-scsi-all does not show the disk".
- In some cases, the domain might be prevented from booting.
- It's possible the problems could affect multiple controllers or device paths and there are multiple missing disks in the configuration.
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