Removing stuck tape cartridge from 4mm DDS or 8mm EXB drives.
Last updated on SEPTEMBER 09, 2014
Applies to:Sun Storage DDS-4 Tape Drive - Version Not Applicable and later
Sun Storage DDS-3 Tape Drive - Version Not Applicable and later
Tape cartridge is stuck inside a 4mm DDS or 8mm Exabyte tape drive.
Unable to remove tape cartridge by pressing the unload button or by doing a power cycle of the unit.
Due to sensitive data, many Customers are often asking for their tape cartridge even when it is stuck inside the tape drive.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms