Sun Fire[TM] v1280 and E2900: Prtdiag failed! General system failure

(Doc ID 1008035.1)

Last updated on OCTOBER 11, 2017

Applies to:

Sun Fire V1280 Server - Version Not Applicable and later
Sun Fire E2900 Server - Version Not Applicable and later
All Platforms

Symptoms

The prtdiag command may fail on Sun Fire[TM] v1280 and E2900 systems running Solaris[TM] 9 or 10 as shown below:

System Configuration: Sun Microsystems  sun4u Sun Fire E2900
System clock frequency: 150 MHZ
Memory size: 49152 Megabytes

======================================= CPUs =======================================
                   E$          CPU                  CPU    Temperature
CPU      Freq      Size        Implementation       Mask    Die   Amb.  Status      Location
-------  --------  ----------  -------------------  -----   ----  ----  ------      --------
  0,512  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     48C   28C  online      SB0/P0
  1,513  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     50C   29C  online      SB0/P1
  2,514  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     48C   27C  online      SB0/P2
  3,515  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     46C   27C  online      SB0/P3
  8,520  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     48C   28C  online      SB2/P0
  9,521  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     50C   29C  online      SB2/P1
 10,522  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     51C   30C  online      SB2/P2
 11,523  1500 MHz  32MB        SUNW,UltraSPARC-IV+   2.2     50C   28C  online      SB2/P3
Prtdiag failed!
General system failure

Cause

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