SAM-QFS: Drive Initialization Fails With "Unable to determine media type" Error (Doc ID 1008495.1)

Last updated on MAY 25, 2017

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 3.5 and later
All Platforms

Symptoms

When attempting to initialize the library and robot, the drives immediately enter the "down" state and the error "Unable to determine media type" is displayed in the sam-log or console.

The /var/opt/SUNWsamfs/devlog/<eq id> device log shows "Error: Unknown device":

2007/09/17 10:04:56*0000 dev_log.c:365 all Initialized. tp
2007/09/17 10:04:56*3125 tape2.c:2317 detail Maximum block size 2097152 (returned 2097152)
2007/09/17 10:04:56*1002 ident_dev.c:212 all Device is HP           , Ultrium 1-SCSI
2007/09/17 10:04:56*1011 ident_dev.c:389 Error: Unkown device:  Update /etc/opt/SUNWsamfs/inquiry.conf (see inquiry.conf(4))
2007/09/17 10:04:56*1008 misc.c:199 all Changing state to DOWN


 Symptoms: 

Cause

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