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SAM-QFS: Drive Initialization Fails With "Unable to determine media type" Error (Doc ID 1008495.1)

Last updated on NOVEMBER 13, 2023

Applies to:

Oracle Hierarchical Storage Manager (HSM) and StorageTek QFS Software - Version 3.5 and later
All Platforms

Symptoms

When attempting to initialize the library and robot, the drives immediately enter the "down" state and the error "Unable to determine media type" is displayed in the sam-log or console.

The /var/opt/SUNWsamfs/devlog/<eq id> device log shows "Error: Unknown device":


 Symptoms: 

Cause

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