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Sun StorEdge[TM] 351x: Shows some FRU as absent (Doc ID 1009614.1)

Last updated on NOVEMBER 12, 2015

Applies to:

Sun Storage 3510 FC Array - Version Not Applicable and later
Sun Storage 3511 SATA Array - Version Not Applicable and later
All Platforms

Symptoms

 An array will have the LEDS showing as healthy but the "sccli" command "show fru" may show parts as absent and "sccli" command "show ses" will not show all the SES devices:

sccli> show ses
Ch Id Chassis Vendor/Product ID Rev PLD WWNN WWPN
-------------------------------------------------------------------------------
3 28 00662C SUN StorEdge 3511F A 0413 1000 2040xxxxxxxxxxxx 2240xxxxxxxxxxxx

sccli> show frus
7 FRUs found in chassis SN#00XXXX at ch 3 id 28
Name: FC_CHASSIS_BKPLN
Description: SATA,Chassis+Backplane, 2U
Part Number: XXX-XXXX
Serial Number: XXXXXX
Revision: 01
Manufacturing Date: Sun May 23 01:42:09 2004
Manufacturing Location: Milpitas,CA,USA
Manufacturer JEDEC ID: 0x0123
FRU Location: FC MIDPLANE SLOT
Chassis Serial Number: XXXXXX
FRU Status: OK

Name: FC_RAID_IOM
Description: N/A
Part Number: N/A
Serial Number: N/A
Revision: N/A
Manufacturing Date: N/A
Manufacturing Location: N/A
Manufacturer JEDEC ID: N/A
FRU Location: UPPER FC RAID IOM SLOT
Chassis Serial Number: XXXXXX
FRU Status: Absent

Name: BATTERY_BOARD
Description: N/A
Part Number: N/A
Serial Number: N/A
Revision: N/A
Manufacturing Date: N/A
Manufacturing Location: N/A
Manufacturer JEDEC ID: N/A
FRU Location: UPPER BATTERY BOARD SLOT
Chassis Serial Number: XXXXXX
FRU Status: Absent

Name: AC_POWER_SUPPLY
Description: AC PWR SPLY FAN MOD 2U FC/SATA
Part Number: XXX-XXXX
Serial Number: XXXXXX
Revision: 01
Manufacturing Date: Sat Aug 28 13:16:17 2004
Manufacturing Location: Irvine California, USA
Manufacturer JEDEC ID: 0x0123
FRU Location: RIGHT AC PSU SLOT #1 (RIGHT)
Chassis Serial Number: XXXXXX
FRU Status: OK

Name: AC_POWER_SUPPLY
Description: AC PWR SPLY FAN MOD 2U FC/SATA
Part Number: XXX-XXXX
Serial Number: XXXXXX
Revision: 01
Manufacturing Date: Sun Dec 26 05:48:15 2004
Manufacturing Location: Irvine California, USA
Manufacturer JEDEC ID: 0x0123
FRU Location: AC PSU SLOT #0 (LEFT)
Chassis Serial Number: XXXXXX
FRU Status: OK

Name: FC_RAID_IOM
Description: SE3511 I/O w/SES RAID SATA 2U
Part Number: XXX-XXXX
Serial Number: XXXXXX
Revision: 03
Manufacturing Date: Wed Mar 16 22:19:34 2005
Manufacturing Location: Milpitas California, USA
Manufacturer JEDEC ID: 0x0123
FRU Location: LOWER FC RAID IOM SLOT
Chassis Serial Number: XXXXXX
FRU Status: Fault

Name: BATTERY_BOARD
Description: BATTERY 2U, FC/SATA
Part Number: XXX-XXXX
Serial Number: XXXXXX
Revision: 01
Manufacturing Date: Sun Jun 13 19:10:31 2004
Manufacturing Location: Milpitas,CA,USA
Manufacturer JEDEC ID: 0x0123
FRU Location: LOWER BATTERY BOARD SLOT
Chassis Serial Number: XXXXXX
FRU Status: OK

 

Cause

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