Sun Storage 3000 Arrays May Lose Data Host Access After Reporting "Memory Not Sufficient to Fully Support Current Config" (Doc ID 1012505.1)

Last updated on AUGUST 12, 2013

Applies to:

Sun Storage 3310 Array - Version Not Applicable and later
Sun Storage 3320 SCSI Array - Version Not Applicable and later
Sun Storage 3510 FC Array - Version Not Applicable and later
Sun Storage 3511 SATA Array - Version Not Applicable and later
All Platforms

Symptoms

Arrays in the Sun Storage 3000 family (3310, 3320, 3510, 3511) running firmware prior to 4.21F may report this error:

These messages are logged continuously on the affected array, and although the array can be accessed using the sccli interface and telnet, the host will continue to receive timeouts until finally the target driver gives up and offlines the instance. At this point the array is running low on memory resources and needs to be reset to bring operations back to normal.
 

Cause

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