ACSLS - Cleaning cartridge ? is spent. Software process failure. (Doc ID 1013315.1)

Last updated on OCTOBER 20, 2016

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.4 [Release 7.0 to 8.0]
All Platforms

Symptoms

Mounting the failed tape on the drive causes the drive to not go "READY"
A large number of drives are being offlined.
A large number of drives are being downed.
A large number of drives are going into AVR mode in Netbackup
Mounting the failed tape on the drive causes a "CODE UP" message on the LCD

 

acsss_event.log messages:


2003-11-18 13:47:58 ACSLH[0]:
1377 N Co_ProcessResponses.C 1 505
LMU error: Co_4400:st_parse_error: ACS 1: State s_mount_int: Error "1012"
Drive error: LOAD failure of special cartridge.

2003-11-18 13:47:58 MOUNT[0]:
546 N cl_log_lh_er.c 1 99
mo_lh_fail: LH error type = LH_ERR_LOAD_FAILURE

2003-11-18 13:19:44 0 Cleaning cartridge ? is spent.
2003-11-18 13:19:44 0 Software process failure.
(The question mark can show up any garbage character such as a box or smiley face).
 
2003-11-18 13:45:21 ERRV[0]:
0 I acserrv.c 1 1293


Error response on MOUNT:

LMU error message: "Drive - drive cannot load cartridge"
ACS Id: 1; LSM Id: 00
cartridge recovery necessary
cartridge either remained in source or returned to source

Request was:

Mount; verify media type and VOLSER; normal operation
media type: R; VOLSER: 013834; ACS Id: 1
source: LSM 00; normal cell at panel 16 row 01 column 07
destination: LSM 00; drive at panel 10 drive 08

 

Changes

no known change

Cause

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