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ACSLS - Netbackup 'robtest' is Failing; acsss_event.log Shows STATUS_NI_TIMEDOUT Errors (Doc ID 1014099.1)

Last updated on JANUARY 08, 2024

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.5.1 [Release 7.0 to 8.0]
All Platforms

Symptoms

1. The NetBackup robtest utility is failing with a  STATUS_PENDING error

2. ACSLS is sending response packets to its own IP address

3. The acsss_event.log is showing these messages:

 

Note:  111.222.333.444 is the ACSLS server's IP address

Changes

No known changes

Cause

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