ACSLS - NetBackup Media Server Cannot Communicate With ACSLS

(Doc ID 1014420.1)

Last updated on NOVEMBER 21, 2017

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.4 [Release 7.0 to 8.0]
All Platforms
***Checked for relevance on 26-May-2011***
***Checked for relevance on 21-Nov-2017***


1. The NetBackup media server cannot communicate to ACSLS.  

    Error messages in the Netbackup acsssi event log:
    11-11-03 20:13:54 SSI[0]:
    ONC RPC: csi_rpccall(): status:STATUS_NI_FAILURE; failed: clntudp_create()
    RPC UDP client connection failed, RPC: Port mapper failure
    Remote Internet address:, Port: 0;

    11-11-03 20:14:24 SSI[0]:
    cl_ipc_write: Sending message to socket 51658 failed on "Connection refused"
    11-11-03 20:14:24 SSI[0]:
    ONC RPC: csi_ipc_send(): status:STATUS_IPC_FAILURE
    Cannot send message To Client:discarded

2. When csi tracing is enabled, there is no logged activity between the reported NetBackup media server
     and ACSLS.

3.  Most of the time, the communication problem occurs during volume inventory processing.


No known change in the system.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms