ACSLS - SL8500 Mounts Fail with "Serious internal error" Message (Doc ID 1014656.1)

Last updated on DECEMBER 18, 2015

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.2 [Release 7.0 to 8.0]
Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
All Platforms

Symptoms

All lights are green on SL8500 console
Can not ping SL8500 from network

Error messages in the acsss_event.log:
2005-12-29 15:59:07 ACSLH[0]:
1185 N Cm_ProcessRequests.C 2 685
LMU error: Cm_4400::ProcessRequests: ACS 0: port 172.22.0.43: Resetting port,
line = 685.
2005-12-29 16:02:51 ACSLH[0]:
1140 N Lm_tcpipVopen.C 1 316
Lh error: Lm_tcpip::Vopen: ACS 0: port 172.22.0.43: pending connect failed,
errno = 145.
2005-12-29 16:02:51 ACSLH[0]:
1133 N Lh_main.C 1 247
Lh error: main:ProcessPort: Serious internal error, please check event log.
2005-12-29 16:14:07 ACSLH[0]:
1133 N Lh_main.C 1 247
Lh error: main:ProcessPort: Serious internal error, please check event log.
2005-12-29 16:28:26 MOUNT[0]:
546 N cl_log_lh_er.c 1 99
mo_lh_lib_fail: LH error type = LH_ERR_LMU_FAILURE

Changes

Possible network configuration changes occurred

Cause

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