ACSLS - Can't Register RPC UDP Service (Doc ID 1014852.1)

Last updated on JULY 12, 2017

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.4 [Release 7.0 to 8.0]
All Platforms
***Checked for relevance on 09-Jun-2011***
***Checked for relevance on 28-Jul-2014***
***Checked for relevance on 12-Jul-2017***

Symptoms

1.    ACSLS would not start

2.    The following error messages show in acsss_event.log:

        2005-08-23 10:45:56 CSI[0]:
        968 N csi_rpcuinit.c 1 256
        ONC RPC: csi_rpcuinit(): status:STATUS_NI_FAILURE; failed: svc_register()
        Can't register RPC UDP service

        2005-08-23 10:45:56 ACSSA[0]:
        1441 N sa_demux.c 1 278
        Server system network interface failure.

3.     The command  rpcinfo -p on the ACSLS server may fail.

4.     The acsls service startup log may show messages like these:
         [ Jul 11 18:02:08 Enabled. ]
         [ Jul 11 18:02:08 Executing start method ("/lib/svc/method/svc-acsls start") ]
          /export/home/ACSSS/bin/acsls.startup: Initializing ACSLS.
          acsls.startup: ACSLS database contains no ports.
          Please import the database or configure the library using 'acsss_config'.
         [ Jul 11 18:02:13 Method "start" exited with status 95 ]

Changes

Any of these system changes may have happened:

1. The server was rebooted and the RPC service was not enabled after the reboot.
2. A system change may have caused the RPC portmapper service to terminate or not start
3. A problem with the RPC service or any of its dependent services may have occurred

Cause

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