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9840 - Device Will Not Mount After a Stuck Cartridge is Removed From the Drive Under HSC (Doc ID 1014892.1)

Last updated on JUNE 24, 2021

Applies to:

Sun StorageTek 9840A Tape Drive - Version Not Applicable and later
Sun StorageTek 9840B Tape Drive - Version Not Applicable and later
All Platforms

Symptoms

Device will not mount a new tape after a cartridge is manually removed from the drive.
Cannot mount a cart on the drive running under HSC.

Changes

Manually removed tape cartridge from library.

Cause

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