ACSLS - Getting Error "Volume Access Denied"
(Doc ID 1014991.1)
Last updated on JULY 11, 2022
Applies to:
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.5.1 [Release 7.0 to 8.0]All Platforms
Symptoms
Mount and Query requests from acsapi clients are failing with "Access denied" messages. Example from
acsss_event.log:
2005-01-20 08:13:40 QUERY[0]:
728 N cl_ac_vol_access.c 1 251
cl_ac_vol_access: Volume Access Denied
Command , Volume , Host ID <111.222.333.444>, Access ID
Backup application volume inventory and vault operations fail.
Changes
Any of these changes may have occurred:
1. A new backup application media server was added to the configuration.
2. ACSLS was re-installed server b ecause of a server crash or some unrecoverable error in ACSLS
3. Volume access files (namely, internet.addresses and users.ALL.allow) were updated incorrectly or
incorrect owner ID assigned to volumes..
Cause
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