ACSLS - SL8500 CAP Door will Not Unlock

(Doc ID 1015180.1)

Last updated on SEPTEMBER 30, 2013

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 8.2 [Release 7.0 to 8.0]
All Platforms
***Checked for relevance on 14-Jul-2011***
***Checked for relevance on 30-Sep-2013***


Symptoms

1.  SL8500 CAP door will not unlock

2.  Message: ss_main: exit status (74), STATUS_PROCESS_FAILURE, received from acscm

3.  Message: cl_sm_response: Unexpected message detected, IPC identifier is 679

4.  Message: LMU error: Co_4400:st_parse_error: ACS 1: State s_unlock_int: Error "0301"
     CAP procedure error: CAP is not reserved.

5.  Message: cl_sm_execute: Undefined transition for task 669, table is cm_enc_automatic,
     state is SMS_RELEASE_WAIT1, event is SME_CAP_CLOSED


Note:  The error messages listed above appear in the acsss_event.log file.

Changes

A library error or a software process error occurred while an automatic Enter operation is in progress.

Cause

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