VTL - What are the Common Questions for VTL problem determination? (Doc ID 1015576.1)

Last updated on JANUARY 23, 2014

Applies to:

Sun StorageTek VTL Prime System - Version 1.0 - Build 1813 to 1.1 - Build 2076 [Release 1.0]
Sun StorageTek VTL Value System - Version 1.0 - Build 1323 to 1.0 - Build 1323 [Release 1.0]
Sun StorageTek VTL Storage Appliance - Version 4.0 - Build 1221 to 4.0 - Build 1221 [Release 4.0]
Sun StorageTek VTL Plus Storage Appliance - Version 1.0 - Build 1323 to 2.0 - Build 1656 [Release 1.0 to 2.0]
All Platforms
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***Checked for relevance on 21-07-2011*** (dd-mm-yyyy)


Goal


What are the common questions for beginning VTL troubleshooting?

What information should be gathered to escalate a VTL case for initial problem determination?

Solution

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