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Troubleshooting SMP/E RECEIVE and APPLY Problems (Doc ID 1015850.1)

Last updated on JULY 11, 2022

Applies to:

Sun StorageTek Enterprise Library Software (ELS) - Version 7.0 and later
Sun StorageTek Host Software Component (HSC) - Version 6.2 and later
Sun StorageTek Expert Performance Reporter (ExPR) - Version 6.1 to 6.1 [Release 6.0]
Sun StorageTek Ext Hi Perf Data Mover (ExHPDM) - Version 6.2 and later
Sun StorageTek Library Station (LibStation) Software - Version 6.2 and later
IBM z/OS on System z

Purpose

This document is to be used when a SMP/E PTF install fails on an MVS system.
How to troubleshoot SMP/E RECEIVE and APPLY problems.
How to troubleshoot problems during installation of PTFs on MVS systems.
How to troubleshoot problems when SMP/E PTF installation fails.

Errors received during SMP/E receive
Errors received during SMP/E apply
GIM messages in the joblog
SMP/E APPLY job fails
SMP/E RECEIVE job fails
SMP/E is reporting that the PTF is missing but cannot find the PTF

Troubleshooting Steps

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