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ACSLS - 'acsss_config' Command Is Failing With "Unknown 172" Error (Doc ID 1016536.1)

Last updated on MARCH 17, 2021

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.0 to 7.1.1 [Release 7.0]
All Platforms

Symptoms

1.  acsss_event.log is empty
2.  lib6_online.log doesn't have any errors
3.  install.sh fails
4.  db_import.sh fails
5.  acsss_config fails to complete successfully
6.  acsss_event.log error messages:
     1328 N di_pri_get_status_code.c Unknown 172
     di_pri_get_status_code:
     DBMS error. Return code (01000) and message (" ") not mappable to DI_STATUS

     1328 N di_pri_get_status_code.c unknown 172
     di_pri_get_status_code: DBMS error. return code [IM002] and message [([Informix]
     [informixODBC driver]  Data source name not found and no default driver specified

     620 N cl_db_conne.c 1 292 cl_db_connect: EXEC SQL connect lib6 [DI_S_FAILURE]:
     Database Error: Cannot connect to lib6 database

7.  acsss_config error messages:
     lib_config.sh 1601: Error: Not all database tables could not be created.
     Exiting.
     Cannot execute program '$ACS_HOME/config/lib_config.sh'
     acsss_config 1595: Error: Problems occurred running the configuration menu.
     Exiting.

8.  File /export/home/ACSSS/.odbc.ini does not exist.
 

Changes

Installed ACSLS

Cause

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