My Oracle Support Banner

Sun StorEdge T3, T3+ and 6120 Arrays: Troubleshooting (Doc ID 1018272.1)

Last updated on JANUARY 30, 2022

Applies to:

Sun Storage T3+ Array - Version Not Applicable and later
Sun Storage T3 Array - Version Not Applicable and later
Sun Storage 6120 Array - Version Not Applicable and later
All Platforms

Purpose

This document is intended to provide a basic overview on how to determine general array component health. If there are problems with a component identified, you will be directed to another document specific to the component in question.

Symptoms:

  • Fru stat shows failed components
  • controller, disk, power, loop card failures
  • errors in syslog

Please validate that each troubleshooting step below is true for your environment. Each step will provide instructions via a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.