Sun Fire[TM] v1280, 3800, 4800, 4810, 6800, E2900, E4900, E6900 and Netra[TM] 1280, 2900 servers: How to collect scextended or 1280extended Explorer (Doc ID 1019066.1)

Last updated on JUNE 28, 2017

Applies to:

Sun Fire E6900 Server - Version Not Applicable and later
Sun Fire 4800 Server - Version Not Applicable and later
Sun Fire V1280 Server - Version Not Applicable and later
Sun Netra 1280 Server - Version Not Applicable and later
Sun Fire 3800 Server - Version Not Applicable and later
All Platforms

Goal

This document describes how to run an scextended or 1280extended Explorer on Sun Fire[TM] v1280, 3800, 4800, 4810, 6800, E2900, E4900, E6900 and Netra[TM] 1280, 1290 servers.

Available for this topic, a Video Tutorial; Brief how-to video tutorials that provide step-by-step instructions answering some of the most frequently asked questions. View the video answer and/or follow the detailed instructions below.

Running scextended or 1280extended Explorer on a Sun Fire system controller will collect information from the System Controller(s). The SC has access to the hardware level error and configuration information. The SC has a small amount of memory to store logs, the logs are lost if the SC is rebooted or power cycled.

A loghost needs to be setup as otherwise some failures are undiagnosable due to critical fault information being unavailable, see Document 1008676.1 'Best Practices' and configuring loghost on Sun Fire[TM] 3800,4800,4900,6800, and E6900 servers.

NOTES:
  • Extended explorer has to be run on a system that is able to telnet or ssh into the SC.
  • Frequently, the domain and the SCs are not on the same network.
    • When this occurs, you might need to use explorer from the domain and scextended explorer from the loghost for troubleshooting purposes.
  • Please use the most recent version of Oracle Explorer

Solution

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