Sun Fire[TM] v1280, 3800, 4800, 4810, 6800, E2900, E4900, E6900 and Netra[TM] 1280, 2900 servers: How to collect scextended or 1280extended Explorer

(Doc ID 1019066.1)

Last updated on JUNE 28, 2017

Applies to:

Sun Fire E6900 Server - Version Not Applicable and later
Sun Fire 4800 Server - Version Not Applicable and later
Sun Fire V1280 Server - Version Not Applicable and later
Sun Netra 1280 Server - Version Not Applicable and later
Sun Fire 3800 Server - Version Not Applicable and later
All Platforms

Goal

This document describes how to run an scextended or 1280extended Explorer on Sun Fire[TM] v1280, 3800, 4800, 4810, 6800, E2900, E4900, E6900 and Netra[TM] 1280, 1290 servers.

This document does not cover System Controllers (SCs) for Sun Fire[TM] 12K, 15K, E20K, E25K servers, which are SPARC technology based and run the Solaris Operating System. See Document 1538483.1 for information on explorer and those platforms.

Available for this topic, a Video Tutorial; Brief how-to video tutorials that provide step-by-step instructions answering some of the most frequently asked questions. View the video answer and/or follow the detailed instructions below.

Running scextended or 1280extended Explorer on a Sun Fire system controller will collect information from the System Controller(s). The SC has access to the hardware level error and configuration information. The SC has a small amount of memory to store logs, the logs are lost if the SC is rebooted or power cycled.

A loghost needs to be setup as otherwise some failures are undiagnosable due to critical fault information being unavailable, see Document 1008676.1 'Best Practices' and configuring loghost on Sun Fire[TM] 3800,4800,4900,6800, and E6900 servers.

NOTES:

Extended explorer has to be run on a system that is able to telnet or ssh into the SC.

Frequently, the domain and the SCs are not on the same network.

When this occurs, you might need to use explorer from the domain and scextended explorer from the loghost for troubleshooting purposes.

Please use the most recent version of Oracle Explorer

The latest version of Explorer can be downloaded via Oracle Explorer Data Collector - Product Information Center Document 1312847.1

Solution

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