ACSLS - Cannot do an Auto Enter with the CAP (Doc ID 1019744.1)

Last updated on JULY 31, 2012

Applies to:

Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version: 7.0 and later   [Release: 7.0 and later ]
All Platforms
***Checked for relevance on 21-Jun-2011***

Symptoms

  1.  Cannot do an auto enter with the CAP. Manual enters work fine.

  2.  Other CAPS work fine in Auto mode.

  3.   Hardware issues during an Enter request

  4.   Prior to the acscm process restarting, hardware issues occurred and it caused the enter request
        to not clear. It became out of sync with the other acsxx processes.

  5.   Using the CANCEL command to cancel the enter request does not work.


   6.   In the acsss_event log the following messages will appear:

         2008-10-22 15:54:28 ACSSA[0]:
         2449 I sa_demux.c 1 296
         CAP 0, 0,1: CAP closed.

         2008-10-22 15:54:29 ACSLH[0]:
         2377 N Co_ProcessResponses.C 1 579
         ACS: 0; LMU error: Co_4400:st_parse_error:
         Request: Catalog CAP
         Error: 0301 - CAP procedure error: CAP is not reserved

        2008-10-22 15:54:29 ACSCM[57669]:
        134 N cl_sm_execut.c 1 171
        cl_sm_execute: Undefined transition for task 789, table is cm_enc_automatic,
        state is SMS_CAT_WAIT1, event is SME_CAP_NOT_RESERVED

        2008-10-22 15:54:29 storage server[0]:
        354 N ss_main.c 4 881
        ss_main: exit status (74), STATUS_PROCESS_FAILURE, received from acscm

        2008-10-22 15:54:30 storage server[0]:
        361 N ss_main.c 4 1029
        ss_main: acscm restarted, pid 14965



   7.  In the ps.out log, the date for the acscm process will be different than the other ACSLS processes:
        acsss 27621 27575 0 May 01  ? 3:07     acsqy 27575 50201 20 0
        acsss 27598 27575 0 May 01  ? 41:20   acsmt 27575 50100 40 0
        root   27514 27511 0 May 01  ? 0:11     oninit
        root   27516 27511 0 May 01  ? 0:01     oninit
        acsss 27592 27575 0 May 01  ? 0:01     acssv 27575 50008 39 0
        root   27513 27511 0 May 01  ? 0:41     oninit
        acsss 14965 27575 0 Oct 22    ? 0:02    acscm 27575 50009 46 1 <<<-----Date is different here
       
root   27511 1         0 May 01  ? 230:46 oninit
        root   27512 27511 0 May 01  ? 0:01     oninit
        acsss 27596 27575 0 May 01  ? 0:00     acsdisp 27575 50014 74 0
        acsss 27591 27575 0 May 01  ? 0:05     acslock 27575 50007 37 0
        acsss 27590 27575 0 May 01  ? 6:33     acslh 27575 50002 13 0
        acsss 27586 27575 0 May 01  ? 0:07     acssa 27575 50004 23 0
        acsss 27587 27575 0 May 01  ? 11:19   acslm 27575 50003 14 0 2 2
        acsss 27597 27575 0 May 01  ? 3:50     acsmon 27575 50013 78 0


Changes

An LSM NOT READY message from the library may have caused the LSM go offline while a CAP operation is going on.

Cause

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