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Sun Storage 7000 Unified Storage System: How to Collect a Support Bundle using the BUI or CLI (Doc ID 1019887.1)

Last updated on AUGUST 20, 2020

Applies to:

Exalogic Elastic Cloud X4-2 Eighth Rack - Version X4 to X6 [Release X4 to X6]
Oracle Exalogic Elastic Cloud X2-2 Hardware - Version X2 to X6 [Release X2 to X6]
Oracle ZFS Storage ZS5-2 - Version All Versions and later
Oracle ZFS Storage ZS5-4 - Version All Versions and later
Exalogic Elastic Cloud X5-2 Quarter Rack - Version X5 to X6 [Release X5 to X6]
7000 Appliance OS (Fishworks)

Goal

 

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The support bundle is the package of diagnostic data for the Sun Unified Storage 7000 Series, Sun ZFS Storage Appliance Serie and the Oracle ZFS Storage Appliance Series.

Support bundles consist of important troubleshooting data including configuration data, log files and core files.

The data collection procedures outlined below show how to generate a support bundle using the Browser User Interface(BUI) interface or the Command Line Interface(CLI), uploading files to the 'cores' support server.

Solution

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