SL3000/SL8500 - CAP Not Available to Customer Production Due to CAP "Mode" Found in "Null" Status and the "Reserver" Field Shows "Default" on SLConsole (Doc ID 1020080.1)

Last updated on OCTOBER 17, 2016

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 and later
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
All Platforms

Symptoms

SL8500 CAP not available to customer production due to CAP “Mode” found in “Null” status and the “Reserver” field shows “Default” on SL Console.

Look on SLConsole “System Detail” page, select the “CAP Folder 1,0,0,0,0” and the individual CAP in question “CAP 1,2,55,2,0”
Then select the “Status” Tab.
 
Original reported CAP issue in SLConsole:
Health                    OK
Device State          Ready
Access State          Online
Locked                   False
Mode                     Null              No mode set by host…
Cap                        Closed
Reserved                True
Reserver                 Default       Not reserved by host….


ACS online and all LSMs online:   Normal operation !
Health                     OK
Device State            Ready
Access State            Online
Locked                     false
Mode                        enter          Normal
Cap                          Closed
Reserved                  True
Reserver                   hli0             Normal

Changes

{CHANGE}

Cause

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