Tape - CommVault Does Not See STK Libraries in Windows 2003 in the Device Manager When Attached to an Emulex 8gig HBA (Doc ID 1020981.1)

Last updated on MARCH 17, 2025

Applies to:

Sun StorageTek L180 Tape Library - Version Not Applicable and later
Sun StorageTek L700 Tape Library - Version Not Applicable and later
Sun StorageTek SL500 Modular Library System - Version Not Applicable and later
Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
All Platforms

Symptoms

CommVault does not see STK libraries in Windows 2003 in the device manger when attached to an Emulex 8 gig HBA.
Consider the following scenario:

On a Windows Server 2003-based computer, you apply the 916048 hotfix, or you install Windows Server 2003 Service Pack 2 (SP2).
Later, a request is made for SCSI bus 8 (the SCSI_MAXIMUM_BUSES value) on the computer.

In this scenario, the IOCTL_SCSI_GET_INQUIRY_DATA I/O control operation returns the following error:

STATUS_INVALID_DEVICE_REQUEST

Changes

{CHANGE}

Cause

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Tape - CommVault Does Not See STK Libraries in Windows 2003 in the Device Manager When Attached to an Emulex 8gig HBA (Doc ID 1020981.1)

Applies to:

Symptoms

Changes

Cause

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