Tape - CommVault Does Not See STK Libraries in Windows 2003 in the Device Manager When Attached to an Emulex 8gig HBA (Doc ID 1020981.1)

Last updated on MAY 22, 2017

Applies to:

Sun StorageTek L180 Tape Library - Version Not Applicable and later
Sun StorageTek L700 Tape Library - Version Not Applicable and later
Sun StorageTek SL500 Modular Library System - Version Not Applicable and later
Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
All Platforms

Symptoms

CommVault does not see STK libraries in Windows 2003 in the device manger when attached to an Emulex 8 gig HBA.
Consider the following scenario:

In this scenario, the IOCTL_SCSI_GET_INQUIRY_DATA I/O control operation returns the following error:

STATUS_INVALID_DEVICE_REQUEST

Changes

{CHANGE}

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms