Unable to Run the ExPR 6.1 PC Client on Windows Vista or Configure Newer Tape Hardware (Doc ID 1021074.1)

Last updated on AUGUST 17, 2016

Applies to:

Sun StorageTek Expert Performance Reporter (ExPR) - Version 6.1 to 6.1 [Release 6.0]
IBM z/OS on System z
*** Checked for relevance on 10-August-2011 ***


Symptoms

Unable to configure newer hardware in the ExPR PC client.
Unable to add a VSM5 box to the ExPR PC GUI configuration.
Cannot configure a VSM5 box on the host configurator screen.
ExPR 6.1 PC client does not have T10000 listed in the drop down menu.
ExPR PC client doesn't show the 9840D drives that were recently installed.
Is the PC client for ExPR supported on Windows Vista?
Is the PC client for ExPR supported on Windows 7?
Has the ExPR PC client been verified on the Windows Vista operating system?

Some hardware relevant to this SR:  T9840D, VSM5, VSM5c, T10000A, T10000B, T10000C
Other relevant keywords:  pull down menu, T10K, T10KA, T10KB, T10KC, 9840D

Cause

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