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Sun Storage 2500, 2500-M2, 6000 and Flexline Arrays: Troubleshooting RAID Controller Failures (Doc ID 1021113.1)

Last updated on JULY 24, 2019

Applies to:

Sun Storage Flexline 240 Array - Version Not Applicable and later
Sun Storage 2530-M2 Array - Version Not Applicable and later
Sun Storage 2530 Array - Version Not Applicable and later
Sun Storage 6140 Array - Version Not Applicable and later
Sun Storage 6780 Array - Version Not Applicable and later
All Platforms

Purpose

This document describes how to troubleshoot Sun Storage Array controller failures in a duplex (dual controller) environment. For problems with a simplex (single controller) array, please contact Oracle support.

Symptoms:

Please validate that each troubleshooting step below is true for your environment. Each step will provide instructions via a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.

Troubleshooting Steps

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