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Troubleshooting Sun Storage[TM] 6580/6780 Cache Memory DIMM Faults (Doc ID 1117584.1)

Last updated on JUNE 12, 2019

Applies to:

Sun Storage 6780 Array - Version Not Applicable and later
Sun Storage Common Array Manager (CAM) - Version 5.0 and later
Sun Storage 6580 Array - Version Not Applicable and later
Information in this document applies to any platform.


This document is intended to provide a basic overview on how to troubleshoot faults with the array RAID controller data cache memory DIMMs.

Please validate that each troubleshooting step below is true for your environment. Each step will provide instructions via a link to a document, for validating the step and taking corrective action as necessary. The steps are ordered in the most appropriate sequence to isolate the issue and identify the proper resolution. Please do not skip a step.


Cache Memory DIMM faults can present with the existence of a controller in a lock down or offline state as indicated by the Controller OFFLINE critical fault, the presence of a repeating Seven Segment display on the controller along with the Controller OFFLINE fault, or the existence of DIMM Missing events in the array logs.

Troubleshooting Steps

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In this Document
Troubleshooting Steps

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