Sun StorEdge T3, T3+, and 6120 Arrays: Troubleshooting Battery Failures
(Doc ID 1147963.1)
Last updated on FEBRUARY 01, 2022
Applies to:
Sun Storage T3+ Array - Version Not Applicable and laterSun Storage T3 Array - Version Not Applicable and later
Sun Storage 6120 Array - Version Not Applicable and later
Information in this document applies to any platform.
Purpose
This document addresses the identification of failed or failing batteries in the array, via the symptoms provided.
Symptoms:
- Battery not refreshing after replacement
- StorADE reports an alarm in Browser or email
- Messages in logs for bat#[1]: E: Battery u#b# needs to be replaced.
- Messages in logs for BATW[1]: E: u#b# idle life exceeded
- Performance degraded,
- PCU fault LED lit
- Global fault LED lit.
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |
References |